So the Dorothy Perkins saga continues. I still haven’t had my money back after 2 phone calls and 2 emails. It looks like I’m not the only one either: Click
Amazon on the other hand have been amazing!
Rob got me a Kindle for Christmas and I’ve loved it. It’s so quick to get books, and it’s often cheaper, let alone the fact that it’s so light and the battery power lasts for aaaaages! So I was devestated when I got back from a weekend away in Portsmouth to find the screen cracked, rendering it useless.
I thought they wouldn’t replace it under warranty because it was accidental damage, but as soon as Rob called Amazon they offered me a completely new one for free! Even more amazing, it arrived the very next day, and they sent DHL to pick up the broken one from Rob’s work for me!
Amazon, I salute you! Dorothy Perkins, you are crap!